Quality Management

It is the policy of ABU Consult Berlin to achieve the highest standards of quality. To achieve this goal the company has implemented a corporate wide quality system in accordance with ISO 9001:2008, which addresses all aspects of the organisation.

Recognised by more than 150 countries, the ISO 9001:2008 standard places more emphasis on customer satisfaction, management responsibility, continual improvement, and organisational performance measurement than the previous ISO 9001 standard.

What is ISO 9001:2008?

ISO, the International Standards Organization, is a network of the national standards institutes of 157 countries, with a Central Secretariat in Geneva, Switzerland, that coordinates the system.

The ISO 9000 family of standards is concerned with "quality management" and what a particular organisation does to enhance customer satisfaction by meeting customer requirements and to continually improve its performance in this regard.

By becoming certified in the ISO 9001:2008 standard, ABU Consult Berlin has met the requirements for a quality management system that demonstrates the ability to consistently provide services that meet the customer requirements as well as the applicable regulatory requirements and aims to enhance customer satisfaction.

Certificates

View full size certificates in English (682 KB, PDF), German (682 KB, PDF), French (702 KB, PDF) or Russian (652 KB, PDF) by clicking on the pictures below.