Support to the Decentralisation of the Social Security System in the New Territorial Structure of the Republic of Armenia

Armenia

1997 - 1998

European Commission - Tacis

679.000 EURO

Support to the Armenian government inimplementing the social security reform under the conditions of a market economy.

Guidelines

Review of the social security legislation and preparation of guidelines and procedures (handbook) for the day to day implementation
Dissemination of prepared guidelines and provision of training and information on their preparation and implementation both on central and local level
Monitoring of the impact of the handbook on the working routines of management and staff

Organisation of decentralised offices

Design of the organisational development and management plans of the decentralised offices (social security-pension-employment-social assistance) at community and regional level
Definition of set up, functions, working procedures, internal financial management, functional and formal interaction with new national agencies and the Ministry of Social Security
Follow up in three pilot offices of the plans and monitoring of the efficiency and effectiveness on their working as well as the national system
Adjustment and finalisation of the plans and dissemination of best practices through training and information

Human resource development

Identification of three national experts to act as multipliers/trainers in the fields of organisation, management and finance of regional and local social security offices; Provision of a in-country refresher training on the above subjects and training methodology
Analysis of the training needs of policy makers and managers of the Ministry, National Agencies, regional and local offices
Design of curricula; preparing relevant material and delivery of four modular training courses of 200 hours on the above subjects
Organisation of a two weeks study tour for 10 participants to Germany and Great Britain to study relevant EU experience

Data processing and personal identification

Development of additional software packages for the IT-based management of the new 42 security and pension offices, the national agency and the Ministry in collaboration with the Yerevan Institute of Computer Research and Development
Provision of the necessary equipment and staff training
Development and testing of the networking procedures for data exchange between the installed central and local computer facilities

Design of a numbering system for the registration and exchange of personal information between the social security sub-systems